best buy micro-innovation and fidel castro
One manager of a Best Buy store, who resembles Fidel Castro, leveraged this “asset” turning his store into the best performer. How? Revolutionary mode (called his store “La Revolucion,” posted “Declaracion de Revolucion” in the break room, made store supervisors wear army fatigues,…) and encouragement to whistle when employees do good things.
In Cuba, considered “Internet enemy” by Freedom House, Internet has only 14% penetration, served much like rationned food.
In 2010, Castro admitted he admired Internet and WikiLeaks’ influence on American government and agreed to have a Cuba-Jamaica-Venezuela fiber-optic line, increasing its connectivity 3000 times, but not for ordinary citizens.